Safety comes first and it is important everyone follows current government guidance to protect themselves and others. If you, or anyone in your household, are showing covid-19 symptoms, please stay at home.
Tickets are limited and may sell out during school holidays and weekends – please remember to book a ticket online in advance at least two hours before your visit, unless you are an RZSS member or their guest.
Most of our indoor areas are open with some limitations due to social distancing and other restrictions (you can find more information in the ‘Is everything open as normal?’ section on this page).
Please respect the ‘rules of the road’ at the zoo and our dedicated teams who are there to make sure everyone has a safe and fun day out.
Remember, the zoo is located on a hill with some steep paths and steps. Please check our accessibility map and information before visiting.
If you are visiting to see a particular animal or species, please check our animal FAQs and be aware that our animals can explore different areas during the day and may choose to spend some time in private or simply blend in with their natural camouflage. We recommend going back to different enclosures at different times of the day.
Some areas may also be closed for your safety or for vet checks at short notice and we cannot guarantee you will see all the animals on your visit.
We recommend going back to different enclosures at different times of the day for the best chance to see as many animals as possible.