Edinburgh Zoo appoints Sodexo Live! as catering and hospitality partner
Posted 12 Jan 2026 in Edinburgh Zoo
Sodexo Live! has been appointed the catering and hospitality partner for Edinburgh Zoo following a competitive tendering process, with its Edinburgh based Heritage Portfolio brand leading operations, drawing on their extensive local expertise in retail and event catering.
This partnership marks the beginning of a new era in the zoo’s food and beverage experience, with a focus on quality, consistency, and alignment with the values and mission of the Royal Zoological Society of Scotland (RZSS) which operates the zoo. This will shape a distinctive on-site food culture that celebrates Scottish ingredients, supports local producers, and enhances the visitor’ experience.
With a food and beverage plan built around conservation, community, and engagement, early priorities to be delivered by the team will focus on improving quality and consistency across the site, refreshing menus with seasonal produce in collaboration with local suppliers, and embedding a service culture that mirrors the zoo’s educational and conservation values.
Adding to the list of iconic Sodexo Live! client partners across Scotland, including V&A Dundee, Royal Botanic Garden Edinburgh, Signet Library and Hampden Park, this collaboration will celebrate and strengthen the zoo’s unique identity, making food and drink an integral part of its story.
Claire Morris, CEO of Sodexo Live! UK & Ireland, said:
“Edinburgh Zoo is a world-class visitor attraction, and this partnership gives us the unique opportunity to really transform the catering offering to reflect RZSS’s vision. By positioning Edinburgh Zoo as a place of global exploration and education – a living classroom for all – we want to create a sense of culinary adventure and discovery through exciting, diverse global flavours aligned to the animals’ natural habitats. We want our food to be more than just a service – we want it to add joy and make visitors’ zoo experience even more immersive and meaningful.”
Ben Supple, RZSS Deputy Chief Executive, said:
“We want to provide visitors to Edinburgh Zoo with the very best experience as this will encourage more people to learn about and protect our natural world.
“Catering is an essential part of that and we are looking forward to working in partnership with the Sodexo Live! and Heritage Portfolio team to develop an exceptional offer which celebrates local, high quality and sustainable produce.”
The collaboration represents a truly local partnership, combining extensive Scottish hospitality knowledge with RZSS’s mission to ‘protect, value and love nature.’ Inspired by the zoo’s animals and their habitats, a ‘Feeding Natural Curiosity’ philosophy will be implemented, guiding menu development, emphasising global flavours, from-scratch cooking, zero-waste initiatives, and community partnerships.
Sodexo Live! supports some of the UK’s most iconic music, cultural and sporting events, plus conference centres and airport lounges, by delivering world class hospitality and food services. Producing outstanding catering and event services, it serves some of the most prestigious venues across Britain, delivering amazing experiences that go beyond the remarkable food it creates. Globally, partners include The Scottish Open, Royal Ascot, the Tour de France, and exceptional venues such as the Eiffel Tower Restaurants, the Royal Academy of Arts in London, Hard Rock Stadium, and the Hollywood Bowl in Los Angeles.
