Events calendar
  • Date : Friday, Nov 20, 2020 to Thursday, Dec 24, 2020
  • Time : 10:30 - 15:30
  • Venue: Edinburgh Zoo
  • Price(s): Children £14.00;

Make your day out extra special - meet Santa and receive an early festive surprise exclusively at our magical Mansion House grotto!

On selective dates from 20 November – 24 December, the grotto will be available to book in 10-minute time slots from 10:30am – 3:30pm. Adults are not required to book a ticket, however we ask there are no more than two adults per party (max. party size of 6).

In line with government guidance, Santa will be socially distanced, two metres from you and your children to help keep everyone safe. A photo opportunity is still allowed, just from a distance!

Please note you must book Edinburgh Zoo admission tickets in conjunction with your Santa’s Grotto tickets. Follow the below guidance to ensure you have everything you need to visit Santa on the day!

Step 1

We recommend checking our Santa’s Grotto availability first to see if we have grotto availability:

Step 2

Once you know we have grotto slots on your preferred date, please ensure that we also have zoo day admission tickets available – check day tickets for your preferred date.

Step 3

Once you are sure that we have both Santa’s Grotto slots and zoo admission tickets available on your preferred date, please go ahead and book both.


On the day, your zoo day ticket confirmation should be presented to our admissions team, and your Santa’s Grotto tickets shown to our elves at the Mansion House.

Please ensure you arrive at Santa's Grotto no more than five minutes before your chosen time slot to minimise contact with others. Unfortunately, we do not have waiting space inside the Mansion House for early arrivals and cannot accept walk-ups.

Adults and children aged 5 and over should wear face coverings in the Mansion House grotto and santinise their hands before entering.

For more information, please contact

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